Castle

Squire Memory Foam Lumbar Backrest Pillow

$34.99
Color: Black
Quantity:

The Squire Lumbar Cushion by Castle.

"Imagination Is King."

Greetings, People of The Realm!

We would like to offer aid in your quest for the right backrest cushion accessory. Fortify your back with the Squire Memory Foam Backrest! This back pillow is fit for the throne of a Queen or King (yes even royalty suffers from lower back pain). Whether you rule your kingdom from a throne forged from the weapons of your enemies, flying 40,000 feet above on a commercial airliner, or from an office chair stationed at your command center, the buttresses any seat with style.

This backrest is an able back protector warding off all manner of back afflictions and dark magic. Deluxe, 70D high-density memory foam never forgets to support your every need. Squire is perfect for home, office, and travel: an adjustable, extendable strap ensures a secure fit to any seat.

100% polyester outer cover, white mesh inner shell, and quality memory foam help the Squire weather the passing of ages. Machine washable zipper removable cover keeps things fresh enabling you to erase stains, sweat, spills, and other mishaps.

WHY SQUIRE?

  • Premium 70D Memory Foam Perfect for Lumbar Back Support.
  • This Durable Lumbar Cushion is Built to Last.
  • Best for Folks Who Enjoy a More Firm Higher Density Memory Foam Pillow.
  • Orthopedic and Ergonomic Design to Promote Healthy Back Posture.
  • With 17 Inches x 12 inches of Dense Memory Foam and 4 inches of Padding, This Memory Foam Cushion Can Be Used Anywhere for At-Home Comfort.
  • Adjustable Strap Holds Back Rest in Place - Strap Extension for Wider Chairs Provided.
  • Reach Us Via Live Chat or Email 7 Days a Week.

Great for office chairs, auto seats, wheel chairs, forklifts, and any seat imaginable.

If there's ever anything wrong with your purchase let us know! You can also return it up to 30 days after purchase for a 100% money-back guarantee.

We are a small company based out of Oregon, USA. We find honor in being able to provide comfort, longevity, and mindfulness in regards to your wizardry needs. As such, we prefer the common folk over profits and will take feedback to adjust our crafts to better suit you.

Shipping

All orders are cast from our location in Eugene, Oregon via USPS or UPS and will find their way to all 50 states. Any domestic order that amasses $50 worth of experience will be rewarded with free shipping.

We will ship products Monday through Thursday at roughly 2 pm. Any orders made after the 2 pm cutoff will be shipped the next available day. 

After we send the shipment, if you've provided your email or phone number, you will receive updates sent through email/phone including a tracking number for whichever shipping method was selected. (USPS, UPS, DHL)

If, for any reason, you've received confirmation of a shipped product, and it's been over a week (domestic) without receiving the product, please contact us right away and we will work out what happened. 
If you live outside of the U.S. please provide at least two weeks before reaching out to us about the status of your shipment. 

 

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused, undamaged, and in its original packaging. You’ll also need the receipt or proof of purchase. 


To start a return, you can contact us at support@castle.market. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at support@castle.market.

 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items 
Damaged items will be reviewed on a case-by-case basis. The issuance of a refund is dependent upon the condition and the manner of damage of the item. Please contact us at support@castle.market with your situation.

 

Exchanges 
Should you receive the wrong product or variant, let us know as you reach out to us your intended variant and/or product. We will issue a new ticket for you that contains the proper product. After we receive the returned item, should it be approved, we will submit the exchange for the correct item. 

Domestic shipping will be free of charge, however, international shipping will have to be provided by the customer.

 

Refunds 


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

With instances of a no-return refund, we will work with you to find the best solution available, and provide the best that we can. 

Full refunds of both the product and shipping will be issued for approved domestic orders. Approved international order refunds will only cover the price of the product at the time of purchase. 

If you feel you are needing a Return or Refund, please reach out to us. We will respond on weekdays between 9am - 5pm Monday through Thursday. We at Castle simply want an enjoyable experience for you, our customers. Should anything arise to make it not so, email us at support@castle.market.

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